HR & Digital Transformation

HR & Digital Transformation Delivery Support

Corporate Consulting Services

What we do

We support organisations to deliver complex change initiatives, especially HR and digital transformation programmes where stakeholder alignment, data quality, and delivery discipline determine success. We embed into your programme to bring structure, pace, and clarity across requirements, governance, testing, reporting, and adoption.

Who we support

Small, medium, and large organisations
HR leadership teams, transformation offices, PMOs, digital delivery teams
Programmes involving HR systems, operating model change, process overhaul, and enterprise delivery governance

Typical Engagements

HR system transformation delivery support (Workday / SAP SuccessFactors style programmes)
HR process and operating model overhaul (hire-to-retire and adjacent HR services)
Ways of working and delivery maturity assessment
Programme stabilisation / delivery recovery
BA-as-a-service: requirements packs, testing packs, reporting packs, data cleansing/migration logic support (where applicable)

“The quality of his output has been exceptional”

Programme Lead, SAP Transformation (UK)

“Resilient, adaptable, and consistently aiming for the best outcomes.”

Senior BA Lead Transformation Portfolio (UK)

“Always well-prepared and gathers the necessary information efficiently”

Senior BA Lead Transformation Portfolio (UK)

Ready to get started?

Phase 1 — Discover & Diagnose (1–3 Months)

Purpose: Understand what’s really happening, identify what’s blocking delivery, and set a clear plan.

What we do

Stakeholder mapping and targeted interviews (HR/IT/Finance/Payroll/SMEs)
Current-state process capture (including exceptions and manual workarounds)
RAID log + decision log setup (so delivery becomes visible and owned)
Initial requirements inventory (themes + priorities, not noise)
Data/reporting discovery (what leaders need, what exists today, where gaps are)

Outputs you get

Current-state process maps + pain points
RAID log + decision log (live and usable)
Findings summary: top blockers + recommended fixes
Proposed delivery plan and governance cadence (weekly rhythm, sign-offs, owners)

Phase 2 — Design & Define (4–8 Months depending on scope)

Purpose: Convert ambiguity into an agreed blueprint that teams can execute.

What we do

Future-state design workshops with SMEs and stakeholders
Requirements definition in the right format for your delivery model (BRD / user stories / use cases)
Acceptance criteria and scope boundaries (to reduce rework and scope creep)
Reporting catalogue definition (KPIs, operational reports, owners, frequency)
Data cleansing logic design and mock cycle approach (where migration is in scope)
Adoption readiness inputs (what changes, who needs training, what communications are needed)

Outputs you get

Signed-off requirements pack + traceability
Future-state process maps + RACI/ownership
Reporting catalogue + KPI definitions
Data mapping / cleansing rules and reconciliation method (where applicable)
Readiness checklist with agreed success measures

Phase 3 — Deliver, Test & Go-Live

Purpose: Maintain delivery control and ensure the programme is ready to launch.

What we do

Delivery governance: backlog control, priorities, dependencies, and decision points
Workshop facilitation and stakeholder alignment to unblock delivery
Testing support: SIT/UAT/E2E planning, scenario design, execution tracking
Defect triage discipline (severity, ownership, re-test cycles, cutover impact)
Go-live readiness reporting (RAG status, blockers, and actions)

Outputs you get

Testing packs: UAT scenario matrix + scripts + trackers
Defect triage workflow + reporting cadence
Go-live readiness dashboard
Cutover plan and hypercare approach

Phase 4 — Embed & Improve (Hypercare + Optimisation)

Purpose: Ensure adoption sticks and value is realised post go-live.

What we do

Hypercare support model (ownership, escalation, response rhythm)
Operational handover pack (playbooks, knowledge transfer, “how we work now”)
Ontinuous improvement backlog and prioritisation

Outputs you get

Hypercare plan + handover pack
Improvement backlog with priority scoring
Lessons learned and recommendations for the next phase

“The quality of his output has been exceptional”

Programme Lead, SAP Transformation (UK)

“Resilient, adaptable, and consistently aiming for the best outcomes.”

Senior BA Lead Transformation Portfolio (UK)

“Always well-prepared and gathers the necessary information efficiently”

Senior BA Lead Transformation Portfolio (UK)

Ready to get started?

UK Energy | Workday HR transformation (3,500–5,000 employees)

Role

Workstream Lead BA

Scope

Employee & manager self-service, recruiting/onboarding journey, time-off processes, LMS operational visibility, reporting needs.

Delivery challenge

legacy data incompatibility and adoption curve. Result theme: improved self-service capability and workforce visibility, with sustained data cleansing logic improving mock cycle accuracy (85% → 95% → cutover readiness).

UK Hospitality | Workday PES4 (Advanced Compensation, Learning, Talent/Performance) (40,000 employees)

Role

Workstream Lead BA

Scope

Automation of manual compensation workflows, standardised performance outcomes, learning visibility and evidence.

Engagement options (priced on request)

Resistance from finance/payroll due to years of manual processes.

Delivery challenge

1: Delivery Embed (Primary)

Best when: delivery is happening but control is weak (risks/decisions/testing chaos).
You get: embed + weekly governance outputs, readiness reporting, and decision discipline.

2: Delivery Embed + Governance Pack (Hybrid)

Best when: you need an experienced BA/delivery consultant embedded to drive execution.
Billing: Day rate | typically 2–3 days/week | flexible by phase.

3: Delivery Embed + BA-as-a-Service Pack (Hybrid)

Best when: you need consistent monthly artefacts without hiring.
You get: embed + defined deliverables pack (requirements/testing/reporting/data packs as in scope).

“The quality of his output has been exceptional”

Programme Lead, SAP Transformation (UK)

“Resilient, adaptable, and consistently aiming for the best outcomes.”

Senior BA Lead Transformation Portfolio (UK)

“Always well-prepared and gathers the necessary information efficiently”

Senior BA Lead Transformation Portfolio (UK)